Monday, September 10, 2007

Start Utazas Travel Portal Introduces Live, Proactive Customer Service with Voice, Video by Using Skymol Communicator

Skymol Corporation, a leading provider of on-demand online conversation solutions using live voice, video, and text chat communications, today announced that Start Utazas, (http://www.startutazas.hu), a leading Hungarian online travel portal with approximately 0.5 million visitors and 4 million pageviews every month has launched the industry’s first proactive live voice, video and text chat capability developed exclusively for sales and customer service on the company’s web site. Powered by Skymol Communicator and StartUtazas platform, the company can now identify and engage site visitors most likely to abandon self-help or call for assistance and proactively offer an immediate, live, voice-, video- and text-based chat with a sales support specialist. By proactiv View the rest of this article


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